Privacy Policy
Acacia Surgery & Breast Clinic is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services. Please read this policy carefully.
- Information We Collect: We may collect the following types of personal information:
- Personal Identification Information: Name, address, phone number, email address, and other contact details.
- Medical Information: Health history, medical conditions, treatment plans, and other health-related information provided during consultations and treatments.
- Payment Information: Credit card details, billing address, and other payment-related information for processing payments.
- Website Usage Data: IP address, browser type, operating system, referring URLs, pages visited, and other browsing information collected through cookies and similar technologies.
- How We Collect Information: We collect information in the following ways:
- Directly from You: When you provide information through our website forms, during consultations, or when you contact us via phone or email.
- Automatically: Through cookies and similar technologies when you visit our website.
- From Third Parties: From insurance providers or other healthcare professionals with your consent.
- Use of Information: We use your personal information for the following purposes:
- Providing Services: To provide medical consultations, treatments, and other healthcare services.
- Communication: To communicate with you regarding appointments, treatment plans, and other important information.
- Payment Processing: To process payments for our services.
- Improving Services: To analyze website usage data and improve our website and services.
- Legal Compliance: To comply with legal and regulatory requirements.
- Data Security: We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Encryption: Using encryption to protect sensitive data transmitted online.
- Secure Storage: Storing personal information on secure servers with limited access.
- Access Controls: Implementing access controls to restrict access to personal information to authorized personnel only.
- Regular Audits: Conducting regular security audits to ensure the effectiveness of our security measures.
- Data Sharing: We may share your personal information with the following third parties:
- Healthcare Professionals: With other healthcare professionals involved in your care, with your consent.
- Insurance Providers: With your insurance provider for billing and payment purposes, with your consent.
- Service Providers: With third-party service providers who assist us in providing our services, such as payment processors and IT support providers.
- Legal Authorities: With legal authorities if required by law or legal process.
- Cookies: Our website uses cookies to enhance your browsing experience. Cookies are small text files that are stored on your device when you visit our website. We use cookies for the following purposes:
- Analytics: To analyze website traffic and usage patterns.
- Personalization: To personalize your experience on our website.
- Functionality: To enable certain features and functionality on our website.
- Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
- Your Rights: You have the following rights regarding your personal information:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
- Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
- Objection: You have the right to object to the processing of your personal information in certain circumstances.
- Withdrawal of Consent: You have the right to withdraw your consent to the processing of your personal information at any time.
- Changes to this Privacy Policy: We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on our website and update the effective date of the policy.
- Contact Information: If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
- Address: Ngong Road, Nelson Gwg’t Center, 2nd Flr, Suite B5
- Phone: 0727412932 / 0740090260
- Email: info@acaciasurgical.com
Thank you for trusting Acacia Surgery & Breast Clinic with your personal information.